Use this Bank Teller job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
We are looking for a liable Bank Teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our bank and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable making dozens of transactions daily, communicate with different types of clients and sell bank’s products/services.
A bank teller performs various tasks on a day-to-day basis, including:
Assisting customers: The main responsibility of a bank teller is to serve customers by conducting a variety of financial transactions. This includes cashing checks, depositing and withdrawing money, and processing loan payments.
Handling cash: Tellers are responsible for accurately counting and handling cash transactions. They should ensure that the correct amount of money is given to customers and maintain a balanced cash drawer.
Providing information: Teller may assist customers in answering general inquiries about bank products, services, and policies. They may also provide guidance on account openings, credit card applications, and other services.
Processing transactions: Teller enters and processes various transactions into the bank's computer systems. This includes updating account information, processing wire transfers, and issuing cashier's checks or money orders.
Promoting bank products: Teller may recommend and promote bank products such as savings accounts, certificates of deposit (CDs), and credit cards to customers based on their needs and financial goals.
Resolving issues: If customers encounter any problems or discrepancies concerning their accounts, tellers are responsible for addressing and resolving these issues as efficiently as possible. This could involve investigating transactions, communicating with other bank departments, and seeking supervisory assistance when necessary.
Ensuring security: Tellers are responsible for following security protocols, including verifying customer identification, preventing fraudulent activity, and maintaining the security of cash and sensitive customer information.
Performing administrative tasks: In addition to transactional duties, tellers may assist with various administrative tasks within the branch, such as maintaining records, providing account statements, or preparing reports.
It's important to note that the exact tasks performed by a bank teller can vary depending on the specific bank and branch.