Use this Help Desk Specialist job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
A Help Desk Specialist is responsible for providing technical support and assistance to users within an organization. On a day-to-day basis, their tasks and responsibilities may include:
It's important to note that the specific tasks and responsibilities may vary depending on the organization and its technology environment.