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We are looking for a competent Food expeditor to help keep a smooth workflow between the kitchen and the tables. You will work in a fast-paced environment to get proper orders out faster and more efficiently.
As food expeditor, you must have excellent communication skills and experience in a restaurant’s hectic setting. You must have enough stamina to be in constant motion and skills to coordinate and organize processes and people.
The goal is to make service faster and better to help enhance our quality and reputation.
A Food Expeditor is responsible for ensuring that food orders are prepared and delivered efficiently and accurately to the customers. On a day-to-day basis, their tasks may include:
Communicating with the kitchen staff: The food expeditor coordinates with the chefs and kitchen staff to ensure that all orders are prepared correctly and in a timely manner. They relay information about special requests or modifications and ensure that each dish meets the customer's requirements.
Checking food quality: The expeditor inspects each plate of food before it is served to ensure that it meets the established quality standards. They verify that all items on the plate are present, properly cooked, garnished, and presented well.
Coordinating with servers: The food expeditor works closely with the serving staff to ensure that food is delivered promptly and efficiently to customers. They synchronize the timing of the dishes so that each course arrives at the table in the correct order.
Managing special requests or allergies: The expeditor ensures that any special dietary requirements or allergies are properly communicated to the kitchen staff. They verify that special requests are accommodated and that the necessary precautions are taken to prevent cross-contamination.
Monitoring overall efficiency: The expeditor keeps track of the pace of the kitchen and ensures that orders are prepared and delivered within the appropriate time frame. They may also help in prioritizing orders during busy periods to maintain an efficient workflow.
Handling customer concerns: In case of any customer complaints or concerns related to food quality or service, the expeditor acts as a liaison between the front-of-house staff, kitchen team, and management. They address any issues promptly and work towards resolving them to ensure customer satisfaction.
Maintaining cleanliness and sanitation standards: The expeditor ensures that the kitchen area, food stations, and plating areas are clean, organized, and meet the required food safety and sanitation regulations.
Overall, the food expeditor plays a crucial role in ensuring that the food service operation runs smoothly, the food is of high quality, and the customers' dining experience is enjoyable.